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Important Notice about Pharmacy Operations

Change Healthcare Cyberattack Impact on MHS Pharmacy Operations. Read the statement to learn more. 

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Virtual Health: Technical Guidance

Technical Guidance

Q1:

What kind of equipment do I need to have a virtual health visit?

A:

All you need is your phone, smartphone, tablet, or computer depending on the type of virtual visit. For a virtual video visit using a computer, you will need to ensure that your computer has video capability or that you have a web camera attached. Many people also prefer to use a headset for privacy.  

Q2:

I'm not good with technology. Is virtual health right for me?

A:

Absolutely! Patients of all ages and different experience levels with technology use virtual health to complete medical appointments. Virtual health visits can be as simple as receiving a phone call or as easy as using a mobile app like FaceTime or Skype.

Q3:

What should I do if I'm having technical problems?

A:

Confirm your provider has your phone number at the start of an appointment. If a technical problem occurs, your provider will contact you by phone to complete your visit. 

Last Updated: January 30, 2024
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